Refunds & cancellations

EATeat (EATEAT FOOD VENTURES PVT LTD) cooks each order fresh, only for what has been pre-ordered. Because of this:

Cancellations

• Paid orders cannot be cancelled or changed. Please check your dishes, name and pickup slot before you pay.
• Until you complete the payment, nothing is ordered — you can simply close the page.

Refunds

• We do not offer refunds on paid orders, including orders that are not collected on the day.
• Failed or expired payments: if a payment fails or the payment page expires, no order is created. If money was debited anyway, it is reversed automatically by your bank or by our payment partner Cashfree Payments, usually within 5–7 working days.
• Duplicate payment: if you are charged twice for the same order, call us with both payment references and we will refund the extra payment to the original payment method within 5–7 working days.

Questions

Call +91 9550139845 or email [email protected] with your order code or payment reference.

Last updated: 1 October 2026.